Questions businesses ask us

Short answers to what owners and operators ask before bringing AI into their business.

What does Crema Labs do?

We clear the busywork from your business. We find the repetitive work that costs you time and money, connect the software you already run, and build AI that does it for you. We’re based in Vancouver, Canada.

What work can you take off our plate?

Anything your team does the same way every week. We usually start by connecting your systems, so nobody moves data between them by hand. Then come the weekly reports, the after-hours enquiries and the documents you chase. Judgement calls stay with your people.

How is this different from ChatGPT or Copilot?

ChatGPT and Copilot make one person faster at a task. Someone still writes the prompt and pastes the answer where it goes. We build the system that does the task, so it comes off your team’s plate entirely.

Do we have to switch software or retrain our team?

No. We build inside the tools you already run: your inbox, CRM, POS and accounting software. Your team keeps its routine and loses the busywork.

Is our data safe?

Yes. Everything we build runs inside your own tools and accounts, and it only gets the access you give it. Anything that touches money or a customer waits for a person to approve it. We never share or sell your data.

What does it cost?

It depends on what we build, because every system is built for one business. You pay nothing until you’ve seen a working demo on sample data and what it would save you.

How do we start?

Book a 30-minute call. We’ll talk through where your team’s time and money go. If there’s work worth taking off their plate, we map it, put a dollar figure on it and build a demo on sample data. Nothing touches your business until you say yes.

Who looks after it once it’s live?

We do. We watch every system after launch, fix what breaks and improve it as your business changes. Nobody on your team has to babysit it.

Do you work with businesses like ours?

Probably. If your team does the same work every week, there’s something to take off their plate. We work across hospitality, legal, capital markets, real estate and insurance.